:root{--sc-onyx-dark:#121212;--sc-onyx-medium:#1e1e1e;--sc-onyx-light:#2d2d2d;--sc-gold-primary:#d4af37;--sc-gold-hover:#f3e5ab;--sc-text-main:#e0e0e0;--sc-text-muted:#9e9e9e;--sc-border:#333}.sup-conc-aiwp-dashboard{background-color:#121212;background-color:var(--sc-onyx-dark);border:1px solid #333;border:1px solid var(--sc-border);border-radius:8px;box-shadow:0 10px 30px #00000080;color:#e0e0e0;color:var(--sc-text-main);font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Oxygen-Sans,Ubuntu,Cantarell,Helvetica Neue,sans-serif;margin-top:20px;min-height:80vh;overflow:hidden}.sup-conc-aiwp-header{align-items:center;background-color:#1e1e1e;background-color:var(--sc-onyx-medium);border-bottom:1px solid #333;border-bottom:1px solid var(--sc-border);display:flex;justify-content:space-between;padding:20px 30px}.sup-conc-aiwp-header h1{color:#d4af37;color:var(--sc-gold-primary);font-size:24px;font-weight:600;letter-spacing:1px;margin:0}.sup-conc-aiwp-nav button{background:none;border:none;color:#9e9e9e;color:var(--sc-text-muted);cursor:pointer;font-size:16px;margin-left:20px;padding:8px 12px;transition:all .3s ease}.sup-conc-aiwp-nav button:hover{color:#f3e5ab;color:var(--sc-gold-hover)}.sup-conc-aiwp-nav button.active{border-bottom:2px solid #d4af37;border-bottom:2px solid var(--sc-gold-primary);color:#d4af37;color:var(--sc-gold-primary)}.sup-conc-aiwp-split-pane{display:flex;height:calc(80vh - 80px)}.pane-left{background-color:#1e1e1e;background-color:var(--sc-onyx-medium);border-right:1px solid #333;border-right:1px solid var(--sc-border);overflow-y:auto;width:40%}.pane-right{background-color:#121212;background-color:var(--sc-onyx-dark);display:flex;flex-direction:column;overflow-y:auto;padding:30px;width:60%}.sup-conc-aiwp-ticket-table{border-collapse:collapse;width:100%}.sup-conc-aiwp-ticket-table th{background-color:#2d2d2d;background-color:var(--sc-onyx-light);color:#d4af37;color:var(--sc-gold-primary);font-weight:500;text-align:left}.sup-conc-aiwp-ticket-table td,.sup-conc-aiwp-ticket-table th{border-bottom:1px solid #333;border-bottom:1px solid var(--sc-border);padding:15px}.sup-conc-aiwp-ticket-table td{cursor:pointer;transition:background-color .2s}.sup-conc-aiwp-ticket-table tr:hover td{background-color:#2d2d2d;background-color:var(--sc-onyx-light)}.sup-conc-aiwp-badge{border-radius:4px;font-size:12px;font-weight:700;padding:4px 8px;text-transform:uppercase}.badge-open{background-color:#2e7d32;color:#fff}.badge-answered{background-color:#1565c0;color:#fff}.badge-ongoing{background-color:#ef6c00;color:#fff}.badge-closed{background-color:#424242;color:#9e9e9e;color:var(--sc-text-muted)}.ticket-detail-view{display:flex;flex-direction:column;height:100%}.ticket-detail-view h2{border-bottom:1px solid #333;border-bottom:1px solid var(--sc-border);color:#d4af37;color:var(--sc-gold-primary);margin-top:0;padding-bottom:15px}.sup-conc-aiwp-chat-thread{flex-grow:1;margin-bottom:20px;overflow-y:auto;padding-right:10px}.message-bubble{background-color:#2d2d2d;background-color:var(--sc-onyx-light);border-left:4px solid #333;border-left:4px solid var(--sc-border);border-radius:8px;margin-bottom:15px;padding:15px}.message-bubble.admin{border-left-color:#d4af37;border-left-color:var(--sc-gold-primary)}.message-meta{color:#9e9e9e;color:var(--sc-text-muted);display:flex;font-size:12px;justify-content:space-between;margin-bottom:8px}.sup-conc-aiwp-reply-form textarea{background-color:#2d2d2d;background-color:var(--sc-onyx-light);border:1px solid #333;border:1px solid var(--sc-border);border-radius:4px;color:#e0e0e0;color:var(--sc-text-main);margin-bottom:10px;min-height:100px;padding:15px;resize:vertical;width:100%}.sup-conc-aiwp-reply-form textarea:focus{border-color:#d4af37;border-color:var(--sc-gold-primary);outline:none}.form-actions{align-items:center;display:flex;justify-content:space-between}.form-actions button{background-color:#d4af37;background-color:var(--sc-gold-primary);border:none;border-radius:4px;color:#121212;color:var(--sc-onyx-dark);cursor:pointer;font-weight:700;padding:10px 20px;transition:background-color .3s}.form-actions button:hover{background-color:#f3e5ab;background-color:var(--sc-gold-hover)}.status-locked-msg{background-color:#2d2d2d;background-color:var(--sc-onyx-light);border-radius:4px;font-style:italic;padding:15px;text-align:center}.no-ticket-selected,.status-locked-msg{color:#9e9e9e;color:var(--sc-text-muted)}.no-ticket-selected{align-items:center;display:flex;font-size:18px;height:100%;justify-content:center}.sup-conc-aiwp-customer-portal{background-color:#121212;background-color:var(--sc-onyx-dark);border:1px solid #333;border:1px solid var(--sc-border);border-radius:8px;box-shadow:0 10px 30px #0000004d;color:#e0e0e0;color:var(--sc-text-main);font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,sans-serif;margin:40px auto;max-width:800px;padding:40px}.portal-header{border-bottom:1px solid #333;border-bottom:1px solid var(--sc-border);margin-bottom:30px;padding-bottom:20px;text-align:center}.portal-header h2{color:#d4af37;color:var(--sc-gold-primary);font-size:28px;margin-top:0}.portal-header p{color:#9e9e9e;color:var(--sc-text-muted);font-size:16px}.form-row{display:flex;gap:20px}.form-row .form-group{flex:1 1}.form-group{margin-bottom:20px}.form-group label{color:#9e9e9e;color:var(--sc-text-muted);display:block;font-weight:500;margin-bottom:8px}.form-group input,.form-group textarea{background-color:#1e1e1e;background-color:var(--sc-onyx-medium);border:1px solid #333;border:1px solid var(--sc-border);border-radius:4px;box-sizing:border-box;color:#e0e0e0;color:var(--sc-text-main);font-size:16px;padding:12px 15px;transition:border-color .3s;width:100%}.form-group input:focus,.form-group textarea:focus{border-color:#d4af37;border-color:var(--sc-gold-primary);outline:none}.submit-btn{background-color:#d4af37;background-color:var(--sc-gold-primary);border:none;border-radius:4px;color:#121212;color:var(--sc-onyx-dark);cursor:pointer;font-size:18px;font-weight:700;margin-top:10px;padding:15px;transition:background-color .3s;width:100%}.submit-btn:hover{background-color:#f3e5ab;background-color:var(--sc-gold-hover)}.submit-btn:disabled{cursor:not-allowed;opacity:.7}.portal-alert{border-radius:4px;font-weight:700;margin-bottom:20px;padding:15px;text-align:center}.alert-success{background-color:#2e7d3233;border:1px solid #2e7d32;color:#81c784}.alert-error{background-color:#b71c1c33;border:1px solid #b71c1c;color:#e57373}
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